Frequently Asked Questions
Everything you need to know about our lighting and furniture collections.
How are Akari Light Sculptures manufactured?
Each Akari Light Sculpture is handcrafted in Gifu, Japan, by skilled artisans using traditional washi paper and bamboo ribbing, following the original designs by Isamu Noguchi.
Do you offer international shipping?
Yes, we ship our authentic furniture and lighting collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and order volume.
What is your return policy for furniture items?
Unused items in their original packaging can be returned within 30 days of delivery. Please note that a restocking fee may apply to large furniture pieces, and shipping costs are non-refundable.
How can I verify the authenticity of my Noguchi product?
All authentic Akari lamps feature a distinct red sun and moon logo on the shade, along with the designer's signature. Furniture pieces come with a certificate of authenticity and specific manufacturer markings.
What should I do if my order arrives damaged?
Due to the delicate nature of washi paper and glass, please inspect your order immediately upon arrival. If damage is found, contact our support team within 48 hours with photos of the packaging and the item.
Are the lamps compatible with smart bulbs?
Yes, our Akari lamps use standard E26 or E12 sockets (depending on the model) and are compatible with LED and smart bulbs, provided they do not exceed the recommended wattage.